Privacy policy

This policy explains what personal information we collect when you enquire about hot tub servicing, how we use it, and the choices available to you.

Who we are

South Hams Hot Tub & Spa Servicing provides hot tub and spa servicing, chemical programmes, and breakdown repairs for holiday properties across the South Hams. Our address is The Quay Studio, Kingsbridge, Devon TQ7 1JD.

Information we collect

We may collect your name, email address, telephone number, property address, and details you share about your hot tub or spa when you contact us, book a service visit, or engage our services.

We also collect limited technical information when you visit the website — such as browser type and pages viewed — to understand how the site is used.

How we use your information

We use your information to respond to enquiries, arrange service visits, deliver spa servicing and maintenance, manage visits, and communicate with you about your property.

We do not sell your personal information. We only share data where needed to run the business, comply with the law, or with trusted providers who support the website under confidentiality obligations.

How long we keep information

We keep personal information only as long as needed for the purposes above, including legal, accounting, or reporting requirements.

Your rights

Under UK data protection law, you may have the right to access, correct, delete, or restrict use of your personal information, and to object to certain processing. You may also complain to the Information Commissioner's Office.

To exercise your rights, contact us using the details below.

Contact

Privacy questions: hello@southhamshottubs.co.uk or 01548 123456, or write to us at our Kingsbridge address.